With the ongoing concern for COVID-19 (coronavirus), the Prince George Airport Authority wants to ensure the travelling public has access to the most up to date information.
Want to learn more about Canada’s response to COVID-19 and measures regarding travel? Visit the Government of Canada webpage, Coronavirus Disease (COVID-19) Opens a new window.
Public exposure details, including flights, can be found on the BC CDC website Opens a new window.
The Prince George Airport Authority (PGAA) considers the safety for our passengers and employees a top priority. We have taken every precaution to make travel safe and comfortable. Measures taken and new policies and procedures for the Prince George Airport (YXS) can be found below. We’re ready when you are.
Measures such as physical distancing floor decals, additional hand sanitizing stations, increased cleaning of high touch points and plexiglass dividers to help prevent the spread.
To decrease the spread of COVID-19, the Airport Authority is now requiring masks be worn at all times in the terminal and only permitting terminal access to employees and passengers with a valid ticket, unless a traveler requires assistance. The Prince George Airport Authority has eliminated short term parking fees as “Meeters and Greeters” must remain outside.
The Internationals Area and the airport restaurant are closed, however the BC Urban Grill Kiosk is open post security with limited hours.
As the Prince George Airport Authority offices remain closed to the public, please contact firstname.lastname@example.org to make arrangements to pay over the phone and one of our customer support personnel will respond to your request.
What to expect while travelling from YXS (Prince George Airport)
The Prince George Airport Authority has implemented a number of safety measures throughout the terminal to curb the spread of COVID-19. Check out our video to see how air travel has adapted to the “new normal.”
Video with audio description
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Airline Cancellation Policies
Information regarding your airline’s cancellation policy can be found on their websites.
- Air Canada Opens a new window
- Central Mountain Air Opens a new window
- Flair Air Opens a new window
- Pacific Coastal Airlines Opens a new window
- WestJet Opens a new window
COVID-19 Online Clinic & Information Line
Northern Health has launched a COVID-19 Online Clinic & Information line that can be reached at 1-844-645-7811. For more information, visit the Northern Health webpage, COVID-19 Online Clinic & Information Line Opens a new window
Please wear your face
covering at all times.
Only ticketed passengers and employees permitted in terminal.
(Unless assistance is required)
Free short term parking if you stay with your vehicle.
Maintain physical distancing.
Wash your hands often or use hand sanitizer.
Increased cleaning of facility.
September 17, 2020
PRINCE GEORGE AIRPORT AUTHORITY COVID-19: UPDATE EIGHT
Prince George, BC – Passenger numbers continue to increase gradually at the Prince George Airport (YXS). August saw 11,006 travellers come through YXS, a drop of 72% from August of 2019. Passenger numbers for the months of April and May were down 96%, June saw a decrease of 91%, and July was down 75% when compared to 2019.
“The ongoing increase in passenger numbers continues to leave us feeling cautiously optimistic as we navigate through these uncertain times” says Prince George Airport Authority President & CEO, Gordon Duke. “The Prince George Airport Authority remains supportive of our airline partners and are working to help facilitate a successful return to service”.
We are expecting further increase in passenger numbers in September due to added service.
Flair Airlines has been operating service to Vancouver and Edmonton twice weekly since Aug 23rd and
Central Mountain Air has resumed weekly service to Edmonton (YEG) and Fort Nelson (YYE).
In other encouraging news, Pacific Coastal Airlines announced that they will be returning to YXS starting October 4, 2020. They will be flying three (3) days per week to Victoria (YYJ).
In addition to increased flight service, the Prince George Airport Authority has added a number of new passenger service initiatives to the airport.
These include The Salted Cracker restaurant, a Premium Parking program, continual updates to the COVID-19 page on our website, and added options in our vending machines to purchase masks, hand sanitizer, and gloves.
“We have worked hard to increase customer confidence and experience through increased cleaning protocols, open communication, and the introduction of new passenger services” says Duke.
A reminder that masks are mandatory at YXS and only employees and passengers with a valid ticket are permitted inside the terminal, unless assistance is required. Short term parking fees have been eliminated if you stay with your vehicle.
August 18, 2020
PRINCE GEORGE AIRPORT AUTHORITY COVID-19: UPDATE SEVEN
Prince George, BC – Three times the amount of people travelled through the Prince George Airport (YXS) in July, compared to June continuing a trend of a gradual recovery. 9,707 passengers came through YXS, compared to 39,146 in July of 2019, a difference of -75%. Passenger numbers for the months of April and May were down 96%, while June saw a decrease of 91% when compared to 2019.
“This increase is a sign that the safety protocols being implemented by our airport and others is leading to an increased confidence in travellers ” says President and CEO of the Prince George Airport Authority (PGAA), Gordon Duke. “I wanted to see first hand how the travel experience has changed, so I recently took a day trip to Fort St. John on Central Mountain Air. I felt very safe and taken care of throughout all portions of the process. The airplane smelled incredibly clean and every passenger respected the mandatory mask rule from start to finish.”
To educate the public on what travel looks like now, the PGAA has put together a video showcasing the new processes. It can be found on our website: www.pgairport.ca.
August numbers should show a continued recovery as Flair Airlines starts flying a 737-800 on Sunday with flights to Edmonton and Vancouver.
Come September, WestJet will be operating three flights a day Monday-Friday, two on Saturdays and one on Sunday to Vancouver (YVR) and Air Canada will be flying to YVR two times a day, seven days a week. Central Mountain Air is operating flights three days a week to Kamloops, Kelowna, Terrace/Kitimat and Fort St. John. On select days they are offering one stop service to Calgary and Vancouver. Come September 14th, they will be adding direct flights to Edmonton and Fort Nelson.
A reminder that masks are mandatory at YXS and only employees and passengers with a valid ticket, unless a traveller requires assistance, are permitted inside the terminal. Short term parking fees have been eliminated if you stay with your vehicle.
July 21, 2020
PRINCE GEORGE AIRPORT AUTHORITY COVID-19: UPDATE SIX
Prince George, BC – The Prince George Airport (YXS) is starting to see a slow increase in passenger numbers as inter-provincial travel has been approved. Traffic at YXS for the month of June is down 91% compared to the same period last year. Passenger numbers for the months of April and May were down 96%.
“I believe this is the very beginning of our recovery” says President and CEO of the Prince George Airport Authority (PGAA), Gordon Duke. “This month we welcomed back Central Mountain Air, so we are seeing more flights come and go. We expect to see additional flights in the coming months from our airline partners.”
Come August, WestJet will be operating three flights a day Monday-Friday, two on Saturdays and one on Sunday to Vancouver (YVR). Air Canada will be flying to YVR two times a day, seven days a week, while Central Mountain Air operates three days a week to Kamloops, Kelowna, Terrace/Kitimat and Fort St. John.
To decrease the spread of COVID-19, the Airport Authority is now requiring masks be worn at all times in the terminal and only permitting terminal access to employees and passengers with a valid ticket, unless a traveller requires assistance. The PGAA has eliminated short term parking fees as “Meeters and Greeters” must remain outside. Measures such as physical distancing floor decals, additional hand sanitizing stations, increased cleaning of high touch points and plexi glass dividers have all been installed at YXS to curb the spread.
The airport restaurant and Internationals Area remain closed. Please be reminded that the PGAA has eliminated short-term parking fees as long as you stay with your vehicle.
Year to date passenger numbers are down 56% compared to last year.
June 16, 2020
PRINCE GEORGE AIRPORT AUTHORITY COVID-19: UPDATE FIVE
Prince George, BC – COVID-19 continues to impact air travel as passenger numbers at the Prince George Airport (YXS) for the month of May show a continued decline. Last month, 1,910 passengers came through our airport, compared to 42,537 in May of last year. This is the second straight month YXS has seen a 95% reduction in passenger activity.
“We continue to cut costs where we can, look for new revenue generating opportunities and lobby all levels of government for financial help” says President and CEO of the Prince George Airport Authority (PGAA), Gordon Duke. “Over the last month, we have presented our situation to our local MLAs, Members of Parliament, the Mayor and Senior Administration, the BC Chamber of Commerce and others. We will share our story with whomever will listen and advocate for our sector. We are a Not for Profit Corporation and we will play a significant role in kickstarting the Prince George and regional economy in a post COVID world.”
Information provided by the Canadian Airports Council suggests full recovery in the aviation sector will take five years to get to pre-COVID passenger service levels. In the interim, Canadian airports will need financial assistance to ensure maintenance and renewal of critical infrastructure is not delayed.
COVID-19 not only impacts the Airport Authority, but every business operating onsite. The PGAA has received numerous calls for help, including rent deferral requests as our tenants try to stay afloat. Budget Car Rental, a long-time fixture at YXS has made the difficult decision to permanently close their operations.
Central Mountain Air will resume service with a limited schedule starting July 7th. They will be flying three days a week to Kamloops, Kelowna, Terrace/Kitimat and Fort St. John. Air Canada will be flying daily to Vancouver (YVR) effective June 18th and WestJet continues to serve the YVR market with four flights a week. Come July 5th, WestJet will add a second flight to Vancouver, six days a week. Prince George Airport was not part of Pacific Coastal Airlines’ phase two relaunch plan, however the PGAA continues to work closely with all our airline partners to facilitate service re-launches.
Those travelling for essential services must wear non-medical grade face coverings as per Transport Canada. Please note the airport restaurant and Internationals Area remain closed and a reminder that the PGAA has eliminated short-term parking fees as long as you stay with your vehicle.
May 26, 2020
PRINCE GEORGE AIRPORT AUTHORITY COVID-19: UPDATE FOUR
Prince George, BC – Passenger numbers at the Prince George Airport (YXS) continue to drastically decline due to COVID-19. Data recorded for April’s passenger activity show a decrease of 96% compared to the same month last year. In 2019, April saw 42,911 passengers enplane and deplane, compared to just 1,899 last month.
“It’s a double-edged sword. Those numbers show people are listening to the advice of public health officials and avoiding non-essential travel, however as a not for profit organization, we rely heavily on passenger activity.” says President and CEO of the Prince George Airport Authority (PGAA), Gordon Duke. “We continue to lobby all levels of government for help as the aviation industry is going to take years to get back to pre-covid activity.”
The Prince George Airport Authority successfully applied for the Federal Government’s Wage Subsidy Program which is helping keep our staff employed.
“We are taking advantage of this down time to do a lot of runway maintenance, interior/exterior painting and training of our Operations staff” says Manager of Operations, Trevor Gust. “The long-term parking lot has never been as empty as it currently is, so we will use that to our advantage and make repairs and re-paint stalls.”
We continue to see a reduction in airline activity this month and are expecting numbers to be even lower than April. Looking ahead to June, Air Canada and WestJet will be operating flights four days a week (Monday, Wednesday, Friday and Sunday) to Vancouver. Come July, Central Mountain Air will be flying three days a week (Tuesday, Wednesday and Thursday) to Kamloops, Kelowna, Terrace/Kitimat and Fort St. John. Prince George was not part of Pacific Coastal Airline’s phase one relaunch plan, but we are optimistic we will be part of phase two. The PGAA continues to work with all our airline partners to ensure a smooth and safe transition back into the terminal.
For those few still travelling for essential services, the airport restaurant and Internationals Area remain closed. Non-medical grade face coverings are mandatory as per Transport Canada. The PGAA has also eliminated short-term parking fees as long as you stay with your vehicle.
April 21, 2020
PRINCE GEORGE AIRPORT AUTHORITY COVID-19: UPDATE THREE
Prince George, BC – The Prince George Airport (YXS) remains open despite a drop in flights. Air Canada and WestJet continue to operate flights to Vancouver numerous times per week for essential travel, while Central Mountain Air and Pacific Coastal Airlines have ceased operations until June. Flight schedules change on a frequent basis, so those needing to book are reminded to check airline websites for the most up to date information.
“We will do our part to get through this as quickly and safely as possible. When it’s time for recovery, we will be here for our community” says President and CEO of the Prince George Airport Authority (PGAA), Gordon Duke. “Air travel will play a major role in helping rebuild our regional economy, whether it’s a family vacation, a successful business trip, or bringing distant friends and relatives together. We will continue to enable jobs and economic growth for our region.”
Passenger numbers in March were down 44% compared to the same month last year. In 2019, 44,817 passengers flew in and out of YXS in March, compared to 24,964 last month. The PGAA expects to see a massive dip in passenger numbers for April as travel restrictions were in place for the entire month.
As a not-for-profit corporation, the PGAA relies heavily on revenues from flights and passenger traffic, and both have been reduced severely. We are working closely with federal, provincial and municipal governments to ensure the continued viability of our airport during this unparalleled downturn.
As British Columbia’s major northern airport, maintaining strong air service connectivity is vital for our region and the many communities we serve. Air cargo continues to be a vital service that supports critical supply chains for medical, food, pharmacy and other essential supplies. YXS also handles numerous medevac flights each day to support emergency health situations in remote areas.
A reminder to those travelling by air, non medical grade face coverings are now mandatory as per Transport Canada. In terms of the terminal, the restaurant and internationals area remain closed and short-term parking is free as long as you stay with your vehicle.
March 17, 2020
Prince George Airport Authority COVID-19: Update Two
Prince George, BC – As the COVID-19 situation continues to evolve, the Prince George Airport Authority (PGAA) is informing the public of some operational changes.
“We are starting to see flight cancellations in and out of PG as people are self isolating under the recommendation of Public Health,” says President and CEO of the Prince George Airport Authority Gordon Duke. “We continue to monitor the situation closely and keep in contact with our airline partners in regards to schedule changes.”
Canadian airlines are making significant reductions and, in some cases, elimination of international and transborder flying. With that in mind, it is important to note the last Puerto Vallarta flight of the 2019/2020 winter season is taking place Sunday, March 22nd. All passengers are reminded to self isolate for 14 days after their return from travel outside of Canada.
Passengers flying in and out of YXS are advised to check our website, www.pgairport.ca, for up to date flight information. Airline websites are also a great source of information, especially when it comes to changing existing reservations.
The airport restaurant, BG Urban Grill, will be running on a reduced schedule and the food and beverage area in the Boarding Lounge will be closed until further notice.
In an effort to help promote social distancing, those picking up or dropping off passengers at the terminal can park in the Short Term Lot at no charge as long as you accompany your vehicle at all times.
As this situation continues to evolve very rapidly, the PGAA will endeavour to keep all stakeholders informed of new developments.
For the most up to date information on COVID-19, please visit canada.ca/coronavirus.
March 13, 2020
Prince George Airport taking Precautions in Response to COVID-19
Prince George, BC – The Prince George Airport Authority (PGAA) wants the travelling public to know we continue to follow the guidelines provided by public health officials including the World Health Organization, Public Health Agency of Canada and our regional health authority.
“The safety of our employees, tenants and travelling public is of utmost importance and we are doing everything we can to stay on top of this,” says PGAA President and CEO Gordon Duke. “The janitorial team has implemented their high touch point cleaning program, and the PGAA has posted additional signage and installed numerous hand sanitizing stations in the public and employee areas.”
The PGAA has reviewed our pandemic plans and aircraft isolation procedures in response to the possibility of COVID-19 materializing in our region. We are also in discussions with our suppliers to ensure critical products are available, allowing the airport to remain fully operational.
In addition, we have also reached out to our airline partners to review potential scenarios to ensure all our actions maintain the safety of our employees and the travelling public.
The PGAA is encouraging those looking to make changes to their flights follow the direction of their airline by contacting their original booking source despite lengthy hold times. “We are starting to see a backlog of people coming to YXS to make changes to their flights which is impacting day to day operations” says Duke.
For the most up to date information on COVID-19, please visit canada.ca/coronavirus Opens a new window.