The Prince George Airport is part of the National Airport System (NAS). The NAS comprises 26 airports that link the country from coast to coast and internationally. The NAS includes those airports considered essential to Canada's air transportation system, supporting both domestic prosperity and international competitiveness.
The Prince George Airport Authority assumed operational control of the airport on March 31st, 2003. The Authority immediately set into motion an aggressive business plan with the main focus on building an airport which supports the needs of its region's residents, facilitating growth in tourism and industry, while attracting air services long considered necessary for this region's growth.
"Prince George Airport Authority provides leadership as a regional economic driver and a gateway for passengers and cargo by providing exceptional customer services and facilities."
The Prince George Airport Authority (PGAA) has been recognized for being the first airport in the world to earn the WorldHost Recognized Business designation by training over 60% of their staff in a remarkable time frame of two weeks.
The PGAA collaborated with Tourism Prince George, a WorldHost Delivery Organization, to train airport staff to ensure that a high level of customer service is maintained on a consistent basis. To date, 64 team members have been trained with the goal of reaching 100 full time staff.
PGAA President and CEO John Gibson says, "WorldHost has been a great catalyst in enhancing customer service at YXS and unifying the PG Airport Community."
The PGAA was recognized at the Northern BC AGM Awards on October 4, 2011. Yavhel Velazquez, Manager of WorldHost Training Services, presented the WorldHost Recognized Business Award to Lindsay Cotter, Manager of Marketing and Communications for the PGAA and Board of Directors Vice Chair Les Waldie.